Job Overview

Direct Sales Support organization providing CRM and other sales support activities to Go To Market teams in multiple parts of the US organization. Monitor performance and support continuous improvement projects. Provide strategic input and guidance for sales support and commercial operations activities

Essential Functions

• Manage team of direct reports and allied Manila team

• Hire & train resources to provide superior sales support

• Drives and leads the effective implementation of operations initiatives to drive process improvement and improve experience of supported sales teams

• Provide leadership for incorporating additional teams into the GPC support model

• Proactively works to remove issues hindering sales support

• Coordinates operations activities with other functions including service, consulting, business lines and sales, as appropriate.

• Actively contributes to broader Commercial Operations initiatives

Qualifications

• Bachelor's Degree Req

• Nine (9) years relevant operations experience Req

• Previous experience with people management required

• Prior sales experience is a plus

• Extensive knowledge of IQVIA offerings and Go To Market Model is a plus

• Account Development Skills, Account Management Skills, Analytical Skills, Communication Skills, Influence Outcomes, Market Research Knowledge, Marketplace and Industry Knowledge, Negotiating Skills, Organizational Skills, Planning Skills, Presentation Skills, Problem Solving Skills, Relationship Building Skills, Servicing Skills, Team Orientation, Vision and Direction.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $131,000.00 - $243,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare - and human health - forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled